Title: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: schnoogans37 on April 04, 2016, 11:31:04 AM I'm curious to hear the experiences others have had with presales. I'll admit to being thoroughly pissed off at the Fan Club for the experience I had with their presale. I tried for tickets right at open through the fan club and was offered 300 level tickets. After trying over and over for another 20 minutes I eventually pulled up a pair of floor seats. I really wanted GA and I falsely assumed that would not be hard to come by with the fan club spread out over 20 shows and each of us only allotted 2 total tickets for all shows. I was so disgusted that I skipped buying tickets entirely.
Today I had my friend try the Citi presale right at open just as I had. He scored us 4 GA1 tickets on the first try. No problem. He could have probably gotten more as Citi allows up to 8 tickets to be purchased for each show - unlike the fan club I paid to be in and their 2 ticket limit across all shows. This leaves me wondering why did I pay for the fan club to begin with? How many fan club members from the US were actually trying for tickets? Was it really impossible to see that GA tickets were held for first access by Fan Club members? Pearl Jam's fan club offers the best seats in the building to their fan club members - every time. Was it too much to expect to not pull up 300 level seats as "best available" when I hit Ticketmaster at 10AM? Couldn't something have been done like was done with Coachella where fan club members had GA tickets held for them? I'd love to hear from everyone else on their experiences - what you got and which presale you got it through. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: JAEBALL on April 04, 2016, 11:37:38 AM Well ... I used the Nightrain pr esale to buy a pair for the NY show... just to guarantee I had at least two seats at face value.
However.. It sucks that it's only two max. I wanted to buy 8 .. which I was able to do with a help of a friend today with the CITI presale. We are going to have a big group outing with the 10 tickets and have a big tailgate. That would be my only complaint about the Nightrain with the 2 max. I also find when you're dealing with Ticketmaster... you always get fucked somehow or some way. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: D-GenerationX on April 04, 2016, 11:41:24 AM I used the Nightrain presale. I got tickets in 2 minutes.
Obviously, that affects my opinion on the presale, as its hard to complain with those results. I will say that I think the max should have been 4, and not 2. I had other buddies that would have come with, but I couldn't help them out. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Top-Hatted One on April 04, 2016, 11:44:13 AM and I paid $85 for Nightrain :-\
should get some kind of a refund i think Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: banachkevin on April 04, 2016, 11:47:08 AM The best I could do was B2 for Toronto after trying for over twenty min. But you know what I don't care as long as I've got tickets to this show I'am fine what ever. Never been to Toronto before should be fun, get to cross off two things on my bucket list.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: schnoogans37 on April 04, 2016, 11:50:20 AM It isn't just about getting tickets though or how fast you got them - it's WHAT tickets you got. I feel like the fan club should have been given access to GA with plenty of availability. I'm disappointed that I paid for the fan club and had to get my GA through Citi. Pearl Jam can manage this - why can't GNR?
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: D-GenerationX on April 04, 2016, 11:54:42 AM It isn't just about getting tickets though or how fast you got them - it's WHAT tickets you got. I feel like the fan club should have been given access to GA with plenty of availability. I'm disappointed that I paid for the fan club and had to get my GA through Citi. Pearl Jam can manage this - why can't GNR? Number one, Pearl Jam is a tough standard to meet, as they do a pretty amazing job for their fans and have for 25 years now. Secondly, this is a band that had "check back for new info soon" as their homepage for what, 3 years? And lastly, is it THAT big a deal? The only people with gripes should be people that literally got no tickets. If you got tickets, wherever they are, you come across as crying with 2 loaves of bread under your arm. At least in my view, anyway. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: schnoogans37 on April 04, 2016, 11:54:48 AM One of my friends signed up for Nightrain the night before just for access to good tickets. When he tried to get tickets he was met repeatedly with an error "Oops, something went wrong" - which I think is a good line to maybe add to the next round of fan club t-shirts.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: GeorgeSteele on April 04, 2016, 11:55:42 AM I didn't have a problem with the Fan Club presale. Was able to search different sections, price ranges, etc. There was pretty much availability for all sections I tried. I settled on mid-levels, bough them and that was that. I logged in about an hour after the presale opened, so maybe it was easier after the initial traffic dissipated.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: schnoogans37 on April 04, 2016, 11:56:33 AM Quote And lastly, is it THAT big a deal? The only people with gripes should be people that literally got no tickets. If you got tickets, wherever they are, you come across as crying with 2 loaves of bread under your arm. At least in my view, anyway. True - the fan club gave me instant access to quality nose bleed seats. I should be happy about my investment in the fan club. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: schnoogans37 on April 04, 2016, 11:57:54 AM I didn't have a problem with the Fan Club presale. Was able to search different sections, price ranges, etc. There was pretty much availability for all sections I tried. I settled on mid-levels, bough them and that was that. I logged in about an hour after the presale opened, so maybe it was easier after the initial traffic dissipated. But you weren't trying for the best tickets in the building (GA) of which there should have been plenty, but there were apparently only a handful for each show. If I was indifferent on where I sat - yes I did have access to tickets. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: jazjme on April 04, 2016, 12:05:07 PM I think you had better shot if you had instead first checked the boxes that you wanted as opposed to just clicking best available, at least that was my experience, and I was able to get GA, after 3 searches, for Met Life. Today I picked up tickets in lower bowl for friends who wanted to go, with Citi pre sale. Had no issues picking the price range they were comfortable to pay.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Top-Hatted One on April 04, 2016, 12:08:28 PM I knew something was up when I saw that the GA was so tiny. Those tickets were being held for VIP it seems. Especially in NJ. Maybe only a handful were released like you said.
Will try again on Friday for floor up front but then what do I do with the section 7 tickets I bought towards the back of the field? Can't just sell them on Stubhub since its ticket L aster their competitor >:( Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Bubba St. Rose II on April 04, 2016, 12:11:50 PM Just tried the Citi pre sale for Kansas City and the first set of tickets that came up was C section floor row 25. Hit it again and General Admission Pit 2 came up. I didn't buy either as I got my tickets on Saturday during the Night Train pre. Got section A row 13 on the floor for that one. Would have liked the Section C I came across today but I don't have another $550.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: arnarsi on April 04, 2016, 12:17:58 PM I tried for over 24 hours to get me tickets via Nightrain pre-sale. I was finally able to get seats in the A row after being timed out twice due to their claim that I was typing in wrong password or username. Also, now they tell me that there is a delay in the delivery. Has anyone else received that?
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: GnR-NOW on April 04, 2016, 12:20:44 PM The first day of the nightrain presale got me the best tickets I've ever had in a presale
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: jazjme on April 04, 2016, 12:21:46 PM I tried for over 24 hours to get me tickets via Nightrain pre-sale. I was finally able to get seats in the A row after being timed out twice due to their claim that I was typing in wrong password or username. Also, now they tell me that there is a delay in the delivery. Has anyone else received that? Yes tickets will not be delivered until at least 2 weeks after the general on sale. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: D-GenerationX on April 04, 2016, 12:21:57 PM Also, now they tell me that there is a delay in the delivery. Has anyone else received that? Yes, we all did. It actually said that on the page. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: MrMojoRa on April 04, 2016, 12:23:25 PM I tried for over 24 hours to get me tickets via Nightrain pre-sale. I was finally able to get seats in the A row after being timed out twice due to their claim that I was typing in wrong password or username. Also, now they tell me that there is a delay in the delivery. Has anyone else received that? Me. Some message about making sure real fans are receiving pre-sale benefits. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: brad1217 on April 04, 2016, 12:26:21 PM I'm not a Nightrain member, but the Citi this morning gave me a first row (after ga) option, I just didn't have that much money.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: draguns on April 04, 2016, 12:27:09 PM I'm not too happy with the pre-sale. I might have purchased the Nightrain membership if there wasn't a 2 ticket limit. In total, there are 5 people going so I couldn't get it. I tried today with the Citi pre sale, but my childhood friend and I both are not Citibank customers so we couldn't complete the purchase. I miss the old days of just going to the mall and buying the tickets there.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: killjoy on April 04, 2016, 12:49:14 PM I was looking for good lower bowl tickets to the Detroit show @ the $150 level through the fan club presale -- and that worked out great. Section 107, row 4, isle seats! cha-ching!
I also tried this morning in the Citi pre-sale to score decent seats to the Chicago show in the $69 or $99 level. Wasted an hour of my life I want back! I had 3 browsers going concurrently from the second the pre-sale started -- all ticket offers were simply not worth it IMO. All were in the opposite end of the football stadium (opposite end zone)... or 3rd tier/bowl on the back corners. Simply not worth $120 ($99 + fees) + 8 hours of driving. Citi was a waste of time for the Chicago show, tho I did see $250 GA tickets (no interest personally). Will try the FB presale, and general sale too. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: russkwtx on April 04, 2016, 12:52:00 PM The first day of the nightrain presale got me the best tickets I've ever had in a presale Same for me, but it was hard and stressful. I want through a lot of shit and many, many tries. I blame Ticketmaster more than the Fan Club. And yes, I am encountering a 2 week delay for the delivery of my e-ticket thanks to Ticketmaster. Ticketmaster is pure evil. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: cappy p on April 04, 2016, 12:55:23 PM Nightrain pre sale got me as much ticket as I could afford. Satisfied customer.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: GNR4LIFEJD on April 04, 2016, 01:05:15 PM Be happy with what you are able to get thru the fan club or citi or whoever because if you don't have either and have to wait for general sales if you see what tickets are going for on stub hub its insane
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: TheRaven on April 04, 2016, 01:24:26 PM Just got my tickets using the Citi presale. Woohoo, can't wait to see them in Phoenix.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: AnnieUK on April 04, 2016, 01:27:09 PM I would like to say how bitterly disappointed I am with the fiasco that happened Saturday with the pre-sale. I first saw Guns in the '90's so I am not a newbie to buying tickets to see them. I joined Nightrain at the very start, over 4 years ago and purchased tickets through them for previous tours with no problems. As soon as I knew Ticketmaster had taken over I knew there would be trouble. So Saturday I waited for the pre-sale to start, (I live in the UK but wanted to see them in New Jersey),every time on the computer 'we cannot process your option' after using various mobile phones and laptops I came away with nothing after trying for 3 hours. Strangely enough on Stubhub as I was trying for my tickets there were tickets on sale for up to $10,000. I am glad I didn't book my hotel or flights as now I have to wait for a European tour. So wanted to see them in the USA.
Some kind soul gave me his Citi code to use today and I was straight in, I could have up to 8 tickets and I was offered section 1, all was okay until checkout as you need a citi card. I will try again on Friday but don't have much hope left. Nightrain has let us down badly and now the sharks that are Ticketmaster have taken over it doesn't bode well. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: GunnerOne 84 on April 04, 2016, 01:53:22 PM Looks like Citi got all of the end zone center seats at my venue, while nightrain would only give me corner despite being the same price.
Not really fan club friendly, imo. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Madman 666 on April 04, 2016, 01:53:49 PM Used Citi Presale Got Second row aisle in the priciest 100 section, but the one half way back from the stage. Those were the first ones to come up so I didnt want to chance it and get jack shit if I tried again. After I spent $566 bucks, I went back and looked again and it looks like I could have gotten two sections closer. Kinda pissed about that. My section is only about 20 feet from a section that would have saved me $200
Had a bad experience with a band that plays in a theatre only a few months ago. All of the presale seats were crap so thats why I went with what I got for GNR. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: GunnerOne 84 on April 04, 2016, 02:17:28 PM Looks like Citi got all of the end zone center seats at my venue, while nightrain would only give me corner despite being the same price. Not really fan club friendly, imo. Also, ticketmaster won't exchange them even with a code and a card because they aren't on general sale yet. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: MNGS717 on April 04, 2016, 02:17:41 PM I had some issues Saturday morning with the fan club presale but finally got through for the DC show! Was on Firefox browser trying multiple windows and reloading a bunch of times and nothing!! Same thing for all other dates. It just said "SEARCHING...SIT TIGHT" over and over again. I realize tickets can come up later if they are not paid for by someone but this was hard to believe. Around 10:45am I switched to Google Chrome and right away tickets were showing up for sale. First time I pulled row 16 in the front and then Row 11. The third time it said GA PIT which I bought a pair immediately for $290 each.
Wish I could buy another pair of tickets through Nightrain. Just one more pair!!! hahaa Can't afford any more Pit tickets but seats I want for Philly are not near the front but still have a good view. There are still a bunch of Nightrain only tickets on the maps. You have to buy the Nightrain membership on the Ticketmaster site and it's added onto the ticket cost. It comes out to $250 for the pair I want but I can't buy them because of the 2 ticket per year fan club limit. Hoping my friend can buy them very soon( edit: OK he just bought them now!!). It is good they are requiring Nightrain membership for a lot of tickets. This will help cut down on scalpers and cancel their orders. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Alan on April 04, 2016, 02:53:18 PM I would like to say how bitterly disappointed I am with the fiasco that happened Saturday with the pre-sale. I first saw Guns in the '90's so I am not a newbie to buying tickets to see them. I joined Nightrain at the very start, over 4 years ago and purchased tickets through them for previous tours with no problems. As soon as I knew Ticketmaster had taken over I knew there would be trouble. So Saturday I waited for the pre-sale to start, (I live in the UK but wanted to see them in New Jersey),every time on the computer 'we cannot process your option' after using various mobile phones and laptops I came away with nothing after trying for 3 hours. Strangely enough on Stubhub as I was trying for my tickets there were tickets on sale for up to $10,000. I am glad I didn't book my hotel or flights as now I have to wait for a European tour. So wanted to see them in the USA. Some kind soul gave me his Citi code to use today and I was straight in, I could have up to 8 tickets and I was offered section 1, all was okay until checkout as you need a citi card. I will try again on Friday but don't have much hope left. Nightrain has let us down badly and now the sharks that are Ticketmaster have taken over it doesn't bode well. I had the same problem. might be worth you checking the facebook pre sale option on thursday, that's what i'm now hoping will work. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Bubba St. Rose II on April 04, 2016, 02:55:02 PM I've never had a ticket pre sale that has worked smoothly. There's always some BS or they have bad tickets. And I feel bad for all of you had bad experiences but if you come from my generation you have to appreciate online services like Ticketmaster or fan clubs. For my first GNR concert in 1991 we had to call on the phone and the line would be busy for 10 minutes straight and when it finally rang and you got through you'd sit on hold. Then you'd finally talk to a human and he'd say, if you were lucky, there were a couple tickets left behind the stage in the obstructed view section. lol. :hihi: So I'm pretty happy with my tickets despite the fact that I had the spinning wheel of death and had to try the computer, my phone and then eventually my App to get my tickets.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Ja5oN on April 04, 2016, 03:00:59 PM Couple people now have mentioned Chrome being superior to Firefox in terms of getting through the "waiting" phase of finding tickets on Ticketmaster.....I am wondering if this is true?
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Top-Hatted One on April 04, 2016, 03:16:47 PM Couple people now have mentioned Chrome being superior to Firefox in terms of getting through the "waiting" phase of finding tickets on Ticketmaster.....I am wondering if this is true? No. Worked half the time for me. The only time I didn't have an issue was with my iPhone browser. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: MNGS717 on April 04, 2016, 03:23:34 PM Couple people now have mentioned Chrome being superior to Firefox in terms of getting through the "waiting" phase of finding tickets on Ticketmaster.....I am wondering if this is true? Not sure but next time will def start with Chrome! Chrome was also the only way I could sign into gunsnroses.com until it changed over recently. It took Wonder Union a week or longer to figure that out I should not use Firefox anymore. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: allwaystired on April 04, 2016, 03:40:29 PM How easy has it been to get GA standing tickets? (I'm thinking WAY ahead, for if they come t Europe, but it would be interesting to know). Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: sandman on April 04, 2016, 03:40:48 PM I just got my tix for Philly through the Citi presale. when I tried this morning, i got in right away, but I was getting crappy seats. waited a bit and then the map option was available so I could see exactly what was available. it worked out well cause me and my buddy were on the phone together and were able to get 12 tickets in one row. we're in Section 120, row 2. pretty good seats...1st level about 2 sections from the stage. I'm psyched!
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: GunnerOne 84 on April 04, 2016, 03:53:55 PM I just got my tix for Philly through the Citi presale. when I tried this morning, i got in right away, but I was getting crappy seats. waited a bit and then the map option was available so I could see exactly what was available. it worked out well cause me and my buddy were on the phone together and were able to get 12 tickets in one row. we're in Section 120, row 2. pretty good seats...1st level about 2 sections from the stage. I'm psyched! The map thing is pretty cool. I'm going to call in again at 10 on Friday and see if I can just move then. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: schnoogans37 on April 04, 2016, 04:00:24 PM How easy has it been to get GA standing tickets? (I'm thinking WAY ahead, for if they come t Europe, but it would be interesting to know). So far it's been about like winning the lottery to score a GA ticket. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: dsaddler78 on April 04, 2016, 04:14:22 PM I had some issues Saturday morning with the fan club presale but finally got through for the DC show! Was on Firefox browser trying multiple windows and reloading a bunch of times and nothing!! Same thing for all other dates. It just said "SEARCHING...SIT TIGHT" over and over again. I realize tickets can come up later if they are not paid for by someone but this was hard to believe. Around 10:45am I switched to Google Chrome and right away tickets were showing up for sale. First time I pulled row 16 in the front and then Row 11. The third time it said GA PIT which I bought a pair immediately for $290 each. same exact thing happened to me....was on right away at 10 on firefox. switched to chrome at 10:45 and got GA right away for Pittsburgh Wish I could buy another pair of tickets through Nightrain. Just one more pair!!! hahaa Can't afford any more Pit tickets but seats I want for Philly are not near the front but still have a good view. There are still a bunch of Nightrain only tickets on the maps. You have to buy the Nightrain membership on the Ticketmaster site and it's added onto the ticket cost. It comes out to $250 for the pair I want but I can't buy them because of the 2 ticket per year fan club limit. Hoping my friend can buy them very soon( edit: OK he just bought them now!!). It is good they are requiring Nightrain membership for a lot of tickets. This will help cut down on scalpers and cancel their orders. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: D-GenerationX on April 04, 2016, 04:15:30 PM I guess this sort of explains why our experiences were different.
I wouldn't want GA if you comped them. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: AnnieUK on April 04, 2016, 04:22:05 PM I've never had a ticket pre sale that has worked smoothly. There's always some BS or they have bad tickets. And I feel bad for all of you had bad experiences but if you come from my generation you have to appreciate online services like Ticketmaster or fan clubs. For my first GNR concert in 1991 we had to call on the phone and the line would be busy for 10 minutes straight and when it finally rang and you got through you'd sit on hold. Then you'd finally talk to a human and he'd say, if you were lucky, there were a couple tickets left behind the stage in the obstructed view section. lol. :hihi: So I'm pretty happy with my tickets despite the fact that I had the spinning wheel of death and had to try the computer, my phone and then eventually my App to get my tickets. Do you remember in the old days the only way to get a ticket was to queue outside the venue? Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: D-GenerationX on April 04, 2016, 04:26:46 PM Do you remember in the old days the only way to get a ticket was to queue outside the venue? And don't they keep some of the better seats for people that do just that? Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: schnoogans37 on April 04, 2016, 04:28:22 PM I guess this sort of explains why our experiences were different. I wouldn't want GA if you comped them. Yeah, After several tries - I did pull up pretty good seats through Nightrain (16th row on the floor), GA has been next to impossible though. I'm of the opinion that if you are going to have a fan club where the primary benefit is presale access to concert tickets - of which you can only buy two for any given tour - you should be making the GA section by the stage and best seats in the arena available to your fans. I only mention Pearl Jam because they do this - so it isn't like it is impossible. I realize they are the gold standard in treatment of their fans, but there is no reason GNR shouldn't be aspiring to be that too. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: MNGS717 on April 04, 2016, 04:48:20 PM I guess this sort of explains why our experiences were different. I wouldn't want GA if you comped them. Yeah, After several tries - I did pull up pretty good seats through Nightrain (16th row on the floor), GA has been next to impossible though. I'm of the opinion that if you are going to have a fan club where the primary benefit is presale access to concert tickets - of which you can only buy two for any given tour - you should be making the GA section by the stage and best seats in the arena available to your fans. I only mention Pearl Jam because they do this - so it isn't like it is impossible. I realize they are the gold standard in treatment of their fans, but there is no reason GNR shouldn't be aspiring to be that too. GA Pit is such a small section we may not wait in line too early and still be very close. It will be crazy but not like there will thousands of people trying to push from behind! Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Ja5oN on April 04, 2016, 04:53:04 PM even if you are at the back of GA pit.....you are ahead of 95% of the people though!
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Continental_Drift on April 04, 2016, 06:42:50 PM My experience met my expectations. I have two confirmed seats at face value + parking to the stadium show (Orlando) of my choice. Yes- they're 200's- but frankly I just wanted early assurance that I would be in the building for the Iconic Lineup in the city where I wanted to see them. So I'm good. Take an entirely different approach to something like UCAP though (got VIP seats, etc.)...
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: allwaystired on April 04, 2016, 07:17:12 PM I guess this sort of explains why our experiences were different. I wouldn't want GA if you comped them. How come? Ga would be 100 per cent what I wanted, personally Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: BFD on April 04, 2016, 07:21:31 PM I only mention Pearl Jam because they do this - so it isn't like it is impossible. I realize they are the gold standard in treatment of their fans, but there is no reason GNR shouldn't be aspiring to be that too. My sister is a Pearl Jam Ten Club member and she was unable to get any tickets through the fan club pre-sale, her friend managed to get 2 in the upper bowl in Toronto. I am happy with my pre-sale. I spent $10 on a Nightrain membership in December and I got two floor tickets 17 rows back. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: chilly on April 04, 2016, 08:22:17 PM Totally gutted with whole affair. Was there on the dot..got offered tickets up on the roof numerous times, I honestly thought the fan club membership would offer us the GA admission. This was hopefully gonna be the trip of a lifetime for me. I'm in the uk and have seen the band, in all forms, every time they've visited the uk. The dream has always been New York, had the flights and hotel all priced up and ready to go. But, watching them from a mile away soon put play to that . Really disappointed.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: coolranchdressing on April 04, 2016, 09:44:32 PM here in canada only had the option w/ NT (we cant use city presale) and that is bogus as the Toronto show is selling out the most. Anyways, I managed to get good section A floor seats (but wanted GA) but am too dissapointed for only being allowed 2 tix! I wanted to get like 10 for me and my friends...now I am going to have to choose sitting beside my gf or my husband. wtf? and my poor sister is somewhere off in the distance?!?
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: crthiel on April 04, 2016, 09:47:09 PM Yeah, I've been reading the forums on peoples experience all over the place and this is what I've gathered. I'm fairly certain this is accurate.
1) People using a web browser to buy tickets got screwed overall. 2) People logging in at 10am on the dot got screwed. 3) People that waited (whether intentional or just refused to settle for anything less than GA) got the tickets they wanted after 30-45 minutes. 4) People that used the livenation app seemed to do well overall. It seems like the ticketmaster servers can't handle the initial rush and just kind of shit the bed and either give people no seats or bad seats or bounces them completely (i.e. "Please try again later.") For example on the nighttrain presale, I couldn't get anything but lower bowl. No floor. No GA. Occasionally it would even tell me lower bowl wasn't available and would try and give me nosebleeds. I am assuming this is what happened to most that are complaining. Very few got lucky and got GA. Those that held out for later (30-45 minutes) also got GA or great floor seats. I'm assuming it's because the assault on Ticketmasters servers subsided and it could handle the current load. I panicked 15 minutes in and figured lower bowl was the best I'd do and settled. Now this morning, I got access to a Citi card and thought I'd try for GA and wouldn't quit until I got them. I was ready to try for an hour. I opened my PC and it was giving me either so-so floor seats or lower bowl seats. I opened the live nation app and tried from there. It chugged for about 1 minute or so and immediately returned two GA seats so I bought them through the app (android). A comp sci colleague and I were talking and since the app is newer it might have a better/newer way to access the ticketing system. The PC/website infrastructure is probably using the old and busted so to speak. To complete my experiment I tried on the PC again at around 10:40 am after everything theoretically settled down a bit and it gave me 2 GA tickets no problem. (I didn't purchase these, I hope some other fan got them.) For the record this was all for Pittsburgh. I know this information won't help some of you now. But my advice to you is if you can take advantage of any of the remaining presales, TRY THE APP (I used livenation). Or else just keep trying for an hour or so and don't settle. If ticketmaster returns errors and won't let you get ANY seats, it might think you're a robot. Going incognito mode or logging out should help. Don't give up!! They'll most likely allot some GA tickets for the remaining presales (Facebook, Livenation app presale, local football teams, etc.) so there will be some available. Same with general onsale although you'll have much more competition then. In the meantime, I got a couple section 111 tickets to unload. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: D-GenerationX on April 04, 2016, 09:51:17 PM I guess this sort of explains why our experiences were different. I wouldn't want GA if you comped them. How come? Ga would be 100 per cent what I wanted, personally I'm about comfort and convenience, not proximity. I went right to the club boxes. I want a relaxed, fun night. Not throwing elbows and defending my turf like an NBA power forward. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: doooodickiebr on April 04, 2016, 09:58:53 PM Does one need a citi credit card to checkout using the citi code?
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: w.axl.rose on April 04, 2016, 10:00:55 PM I don't have a citi card but when i tried checking out I couldn't with my credit card, it was giving me errors but i clicked on other payment options and used visa checkout and it worked perfectly.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: doooodickiebr on April 04, 2016, 10:07:13 PM I'm at checkout screen. Where is other payment options. I don't see it. Help!!!
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Classic Case on April 04, 2016, 10:19:43 PM what is the citi code?
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: w.axl.rose on April 04, 2016, 10:21:57 PM I'm at checkout screen. Where is other payment options. I don't see it. Help!!! it should be in bold letters, other payment options code is 546616 Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: w.axl.rose on April 04, 2016, 10:22:40 PM or ill say, other ways to pay
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: doooodickiebr on April 04, 2016, 10:26:13 PM U using desktop site or mobile?
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Classic Case on April 04, 2016, 10:48:02 PM I don't have a citi card but when i tried checking out I couldn't with my credit card, it was giving me errors but i clicked on other payment options and used visa checkout and it worked perfectly. what info u give on the Visa checkout option? it says username and password, what should I put there? my ticketmaster username and password? Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: w.axl.rose on April 04, 2016, 11:07:39 PM I don't have a citi card but when i tried checking out I couldn't with my credit card, it was giving me errors but i clicked on other payment options and used visa checkout and it worked perfectly. what info u give on the Visa checkout option? it says username and password, what should I put there? my ticketmaster username and password? go to the actual website and create an account, once you create one it makes you add your visa and then once you do that, you use the visa checkout option enter your login and password and thats it Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: axlssis on April 04, 2016, 11:15:00 PM I did citi presale, got right on at about 5 after when it started and got good field level seats. I didn't try to floor or pit..... did the floor at the final Hammerstein show and swore never again!
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Classic Case on April 04, 2016, 11:24:17 PM I don't have a citi card but when i tried checking out I couldn't with my credit card, it was giving me errors but i clicked on other payment options and used visa checkout and it worked perfectly. what info u give on the Visa checkout option? it says username and password, what should I put there? my ticketmaster username and password? go to the actual website and create an account, once you create one it makes you add your visa and then once you do that, you use the visa checkout option enter your login and password and thats it Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: doooodickiebr on April 05, 2016, 03:52:16 PM Thanks for the help y'all! Got my tickets too! I still can't believe on gonna see my favorite band twice in the same week!!
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Ja5oN on April 05, 2016, 04:21:35 PM I did citi presale, got right on at about 5 after when it started and got good field level seats. I didn't try to floor or pit..... did the floor at the final Hammerstein show and swore never again! what was so bad with the floor at the Hammerstein show...? Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: D-GenerationX on April 05, 2016, 04:27:06 PM OK, just for my own curiosity, I clicked on the map where you can pick your seat. Wanted to see how things were selling.
I checked a few different cities. And its broken down by section : many left, a few left, no matches, etc. Now, there is no way in hell that all the "no matches" areas, which are gray, are tickets that are already sold. Right? I assume there are some that are not even released until the general sale, correct? Does anyone know? Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: WAR41 on April 05, 2016, 04:45:41 PM After my experience I decided to stay away from the forums because I was so revved up.
I got in at exactly 10am for the Philly show (I can't make the NY show because of a friend's wedding), I had been practicing my password (since you were not allowed to copy and paste supposedly) and I was scoping other Lincoln Financial Field shows to see how the 'Best Available' worked and where to select General Admission specifically. Immediately I was told there were none available and I was offered seats on the floor in the back section. Because my wife wants to go and she is short I knew that I couldn't get those floor seats that don't have any tiered seating. Right away I switched to the lower level bowl because they have tiered seating. I got really good seats in section 137 row 11 which are tiered so I will be there and it will be fun. But I am actually annoyed to read that GA was available in the Citi presale. Sort of a slap in the face to us Nightrain members. I still feel confident that I will be able to sell my tickets if I got GA, but I won't mind being in the seats I got if it comes down to it. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: D-GenerationX on April 05, 2016, 04:53:17 PM I've been right around there for an Eagles game. You'll be good.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: zod on April 05, 2016, 09:49:18 PM I eel a bit ripped off from the Nighttrain presale. I went on right away and ticketmaster kept getting stuck searching (and alot of errors too). After 40 minutes I pulled up a decent pair in section 108 for Seattle. Then last night for shits and giggles I went to check out what was available and noticed the CITI presale. There's tickets all over the map. I don't think I've ever seen a presale that big. Had I tried harder maybe I would of gotten GA as soon as that presale started.
As it stands I know have row L in section 106 (Row 12 in the wings that's right by the stage/pit). The wierd part was the section beside the stage/pit was only $150 instead of $250. Now I've got to sell my section 108's.. ugh. I feel I paid $45 for nothing. I don't think they put any GA tickets in the Nighttrain presale. Best tickets I saw from seattle were at least 3 sections back from the stage. Nothing in the first 10 rows of the floor. Citi had tickets everywhere. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: D-GenerationX on April 05, 2016, 09:56:15 PM Is it possible Citi cut a better deal with Ticketmaster? One that was already existing, before Nightrain got in the game?
I have no idea, just theorizing Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: GnR-NOW on April 05, 2016, 10:09:30 PM I got really good seats from the nightrain presale for the DC show...section 103 row 1.....it was the best I ever got off a presale
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: TheBaconman on April 05, 2016, 10:53:54 PM I honestly think all these pre sales are a total joke.
I am waiting for the general public tickets to go on sale. I have a feeling I probably won't find anything good and will be forced into getting the tickets through a third party website. I do not have any of these specific credit cards nor do I want them. I do not want a fan membership or at short or a hoodie or anything else. I want a simple ticket as close to the stage as possible with a seat and I am willing to pay. Pre sales stink. Especially when there is around 4 separate ones going on at the same time. Stupid Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: D-GenerationX on April 05, 2016, 11:03:18 PM But Bacon, if you wait until the secondary market, you are going to get raped.
The seats you are talking about are running $746, face. Can you imagine what the mark up will be? Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Prucc on April 05, 2016, 11:31:46 PM Question... other than the perks of the VIP tickets, what's the difference between VIP tickets and pre-sale tickets? Are there cheaper tickets alongside general sale and pre-sale tickets?
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: TheBaconman on April 06, 2016, 10:08:39 AM But Bacon, if you wait until the secondary market, you are going to get raped. The seats you are talking about are running $746, face. Can you imagine what the mark up will be? I don't want to have to wait till the secondary market I would just like to log in and buy what I want when tickets go on sale. Just a ticket.... Nothing else. No VIP experience, no all I can eat or drink. The tickets I am looking at are roughly 500. So pretty much 750 Canadian. If I have to pay a couple hundred more on a third party I will. Mind you I am also paying around 500 for a flight and 500 for a hotel for a weekend, as I am in western Canada. This sure wont be cheap, but it shouldn't be this hard to get a normal ticket! Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Eeebs on April 06, 2016, 10:25:40 AM Ticketmaster is now selling "platinum seating" for all of the GNR shows - for example in Toronto, you can get GA PIT for $850 Canadian or section A6 seats, row 5 for $850 (but you have to buy two tickets, so $850 x 2). This morning they had section A7, row 1 on sale for $1200 x 2. It's no longer listed, so assume someone bought it. And no, it wasn't me, LOL!
There is a special tab called "Platinum Seating" on the GNR Ticketmaster page. Here is the link for Toronto: http://www.ticketmaster.ca/guns-n-roses-not-in-this-toronto-ontario-07-16-2016/exchange/1000507ED73D6074?tm_link=edp_buytix Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: LIGuns on April 06, 2016, 10:42:44 AM Fan club best option was 300 section... Went with PC VIP..I thought hey were offered through the fan club only on Saturday, if that is case I am happy with the fan club, if anyone could have purchased VIP on Satirday than I'm not too thrilled with them...Either way psyched and relieved to be going!! Wooohh!
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Eeebs on April 06, 2016, 11:12:15 AM VIP tickets were made available to the general public on Saturday as well :P
While I too was disappointed with the NT pre sale, I am now very pleased with the tickets I purchased! Looking forward to a great night out in a couple of months! :D Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Alan on April 06, 2016, 02:04:26 PM going to chicago ;D
so much shit with trying to get tickets and failing with errors, just got a text from a guy I grew up with who moved out there he got tickets for me :beer: Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: GnR1988 on April 06, 2016, 02:32:42 PM I got tix for the Metlife Stadium show using the Citi Pre-Sale. I was logged in Monday morning exactly at 10am with two separate browser sessions opened on the ticketmaster page. I have a ticketmaster account already so my credit card info was already saved. After about 5 or so minutes of both sessions stuck on "searching for tickets, sit tight" I decided to refresh even though I would lose my place. Well, I immediately started getting lower bowl tickets but in the back, I ended up refreshing for about another 5-10 minutes and finally to my surprise started to get Floor seats..I jumped on section 8 row 29. I was only getting floor sections 7 8 or 9 obviously since the front sections were most likely priced at $285. Even after I purchased my seats, I kept refreshing to see what the absolute closest seats I would be able to get and I only ended up with section 8 row 14. So, Im thrilled with my seats, Im not about to be picky!..Very surprised I ended up with floor seats! ;D
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: UKWildcat on April 06, 2016, 02:36:39 PM About a 15 year almost daily reader, first time posting. I too had a bad experience with the NT pre-sale for Nashville. Was on it right at 10AM to get best possible seats and nothing would come up for first 15 minutes and finally some floor seats pretty far back came up, I purchased them because I was afraid that would be the best I could get. I can get on ticketmaster now and find closer seats with my Citi card. I tried the Cincinnati show on ticketmaster yesterday for shits and giggles just for 1 ticket, floor seat 6 rows back. What the hell, I took it. I live about 3 hours from Cincinnati and 2 hours away from Nashville. 2 shows in 1 week, I'm pretty fucking excited!
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: aaronjcurtis on April 06, 2016, 02:50:19 PM About a 15 year almost daily reader, first time posting. I too had a bad experience with the NT pre-sale for Nashville. Was on it right at 10AM to get best possible seats and nothing would come up for first 15 minutes and finally some floor seats pretty far back came up, I purchased them because I was afraid that would be the best I could get. I can get on ticketmaster now and find closer seats with my Citi card. I tried the Cincinnati show on ticketmaster yesterday for shits and giggles just for 1 ticket, floor seat 6 rows back. What the hell, I took it. I live about 3 hours from Cincinnati and 2 hours away from Nashville. 2 shows in 1 week, I'm pretty fucking excited! Nice job. I'm sort of hoping for the same stroke of luck for the Seattle show. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: gnrfan89 on April 06, 2016, 03:29:22 PM Purchased 4 Tickets for the August 9 show at AT&T Park in San Francisco. Took a couple of tries but I got descent seats for the price range I was looking for. Overall a good experience.
Can't wait for this weekend. I have tickets for both nights. It should be epic!! Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: gunsnroses85 on April 06, 2016, 04:02:14 PM I have a friend who may be interested in going to the DC show but with his work schedule he may be forced to be out of town that weekend. I have no experience selling a ticket online but I would be forced to if he's unable to attend, not looking to make a profit. Being that I would buy that ticket under the Nightrain presale would I be punished for reselling my ticket that I acquired through their presale? The last thing I want to happen is to be penalized for trying to not end up stuck with an extra ticket if he can not attend.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: classy2016 on April 06, 2016, 06:35:21 PM I tried using other pay options. I didn't have a master pass and didn't see my cc there to select. No choice have to wait for Friday. Uugh. Any other options?
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: GypsySoul on April 06, 2016, 08:20:04 PM Live Nation Pre-Sale
Guns N' Roses - Not in This Lifetime Saturday, July 23 MetLife Stadium Presale starts: Thursday, April 7 at 10AM Presale ends: Thursday, April 7 at 10PM Use Password: BACKSTAGE Public On Sale: Fri, Apr 8 at 10am Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: zod on April 06, 2016, 08:32:23 PM I tried using other pay options. I didn't have a master pass and didn't see my cc there to select. No choice have to wait for Friday. Uugh. Any other options? When I did the CITI presale, I used the visa checkout option. Visa checkout is just another paypal or google wallet. You can attach whatever credit card you want to it. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Pinball Wizard on April 06, 2016, 10:03:04 PM So... you can get only 2 tickets through the fan club pre sales for THE WHOLE TOUR? I'd understand this limit if it were 2 tickets per concert, that's reasonable... but for the whole tour? It makes no sense...
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: damnthehaters on April 06, 2016, 11:57:19 PM Since when can people not "choose" their own seats for concerts? Last week during the Nightrain presale, ticketmaster just spit out random seats. Is this the way now? Or was it just during presale? Will it be the same during tomorrow's presale and during public sale on Friday?
Wtf Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Thorned Rose on April 07, 2016, 12:13:59 AM I did the Nightrain presale.
I had some issues with getting tickets to load in my laptop as I have stated previously in another thread. Overall it was alright I guess. I got the tickets I wanted, took about 10-15 minutes to get it to work right. Oh well. I got what I wanted. I'm happy. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: zod on April 07, 2016, 01:49:16 AM Since when can people not "choose" their own seats for concerts? Last week during the Nightrain presale, ticketmaster just spit out random seats. Is this the way now? Or was it just during presale? Will it be the same during tomorrow's presale and during public sale on Friday? Wtf Lol that's the old school way. That's how it used to be. Ticketmaster still does "best available" when their servers are under load. IE you can select seats during heavy activity. It makes sense. By the time you tried to click tickets someone else who of snagged them. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: gnrrock on April 07, 2016, 10:20:30 AM Facebook presale seemed to work fine today.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: zod on April 07, 2016, 02:18:30 PM Got stuck on a lot of loading pages during todays onsale. I was trying facebook, livenation, and the livenation mobile presale codes. My phone was pulling up tickets alot faster than the comouter. Webbrowsers got stuck in searching for crazy long periods of time. About 40 mins in I pulled up pit tix.. Pit2 which i think is duffs side. Ik pretty stoked to be in the pit. Now ive got to offload the other 2 pairs i bought this week. Ugh.. Hopefully demand in Seattle is high so i can sell them
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Slashblack on April 07, 2016, 04:02:56 PM The Nightrain tix were frustrating. It was easy to log in and order, but the best I got was Section 110, Row 2. Not bad, mind you, but I was hoping for floor/field. Well, today, I thought I'd see what came up on the Live Nation resale- I brought up Floor B, row 29. It's disappointing that the fan club didn't offer something better than the generic, everyone-can-get-the-password-presales.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: Ja5oN on April 07, 2016, 04:23:13 PM I think the entrance into the NightTrain was too small. You could buy a digital membership for $10 and then use the code to get 2 tickets.....so really upping the price of each ticket by $5.
Now for some people they are taking a $100 ticket and reselling it for $200, $300 or $400....so the $5 meant nothing. Yes I know the membership prices have risen.....but I bet there were lots of the old ones still kicking around from the Vegas and Cochella days. Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: tim_m on April 07, 2016, 06:33:59 PM I'll be trying tomorrow for the general public sale. Just looking to get the cheap $45.50 seats. That's all we can afford.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: vortex05 on April 07, 2016, 08:23:50 PM Got my tickets today with the Facebook presale for Pittsburgh. Got the 45.50 seats as that's was all I could budget but who cares it will be fun regardless.
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: ericy210 on April 07, 2016, 08:25:46 PM Tried with nightrain on Chicago with no success. Tried with Citibank and got in lower section in 4 minutes. I was going for "best available"
Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: damnthehaters on April 07, 2016, 08:44:52 PM Ok so I got 2 tickets during the GNR Fan club presale. I then got 8 tickets during the Live Nation Presale. The way I'm reading the ticket limit, this is ok right? I don't want tickets being taken away from me
Can only get 2 tickets for Fan Club. 4 Tickets for VIP 8 tickets for all other presales 8 tickets for public sale Could I get more during the public sale as well? I literally have like 14 people that would want to go in Seattle. It's like a reunion for me Title: Re: Presale experiences: Fan Club vs. Citi vs. Facebook Post by: icpillusions on April 07, 2016, 11:05:39 PM I got the exact tickets that I wanted for the Metlife show through the Spotify presale. The nighttrain got me 3rd row for the DC date. Life is good. I get to sleep in on the general sale since I took the day off from work.
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